How can we help?

Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time

Questions about a product, a custom project or an order? Call, email or chat with our Sales, Custom & Support team in Lilburn, Georgia.

To chat, tap the chat bubble at the bottom right of any page, or choose Email Us for our online form.

Call 770-406-6646Sales, custom work and support.

Email UsOnline form. Attach photos or drawings.

Track My OrderOrder status, tracking and returns.

Find a quick answer

Many questions are answered here, any time of day.

Sales, Custom & Support
Available
Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time.
Call 770-406-6646
Production
Fully Operational
Current lead times for standard and expedited production.
Production Lead Times
Shipping Processing
Fully Operational
Shipping questions: 770-406-6646, ext. 2. Lead times for standard and expedited orders are on our status page.
Call Shipping, Ext. 2
Showroom
Open to Visitors
Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time.
Location & Map
Local Delivery (In House)
Available, Limited
Limited availability. Please call to schedule.
Call About Delivery
Local Pickup
Available
Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time, at our Lilburn facility.
Get Directions

See our cedar brackets, corbels and rafter tails in person, talk through your project with our team, or pick up your order.

Timber Build, Inc.
125 Business Dr.
Lilburn, GA 30047

Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time
Closed Saturday and Sunday